Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Glow with Naz (the “Site”), accessible at https://glowwithnaz.com.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name
  • Shipping Address
  • Phone Number (Required for courier delivery via PostEx or M&P)
  • Email Address

We refer to this automatically collected information as “Device Information” and the information you provide during checkout as “Order Information.”

2. How Do We Use Your Information?

We use the Order Information generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:

  • Order Management: Communicate with you regarding your order status or tracking details.
  • Security: Screen our orders for potential risk or fraud.
  • Style Updates: Provide you with information or advertising relating to our jewelry collections and new arrivals (based on the preferences you have shared with us).

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us provide our services:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
  • Shipping Partners: To ensure your jewelry reaches you safely, we share your name, address, and contact number with PostEx and M&P. These partners use this data strictly for delivery purposes.
  • Payments: We primarily use Cash on Delivery (COD), Bank Transfer, Easypaisa, and JazzCash. 

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records to help with any future exchange requests (within our 3-day policy) or order history, unless and until you ask us to delete this information.

5. Cookies

We use cookies to improve your experience. These are small data files placed on your device that help us remember your shopping cart and analyze how you interact with our jewelry store.

6. Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a minor has provided us with data, please contact us to have it removed.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our jewelry business, logistics practices, or for other operational and legal reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Email: glowwithnaz.help@gmail.com
  • Address: Club Road, Hasilpur
  • WhatsApp: 0300 0864401